“RAISE YOUR EXPECTATIONS”
What does this means to us...
Insurance Claims
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At J and L Auto Glass:
Expect to be treated with respect!
Expect to get a safe, Quality installation, with lifetime warranty.
Expect courtesy, compassion, integrity, and honesty.
Expect a great price!
We Want You To Expect More.....
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. Like Michelle who put us on Angie's List. And, News Channel 5- WTVF who speaks highly of us! As well as Dave Ramsey - FPU employees
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
We know what dealing with auto glass companies can be like. You are constantly wondering “Am I being taken advantage of?” Am I being lied to?” “Am I being charged more than I should be?” "Why can't I reach them after hours?"
We know how coming up with money to pay for a broken windshield is unexpected and a financial burden. So we will work with you. If you have special circumstances contact us, see if we can't help you out! It is not just all about making money for us! It is about you, our customer, your satisfaction, and how we can serve and help you.
ABOUT INSURANCE CLAIMS:
We make Insurance claims expedited, and hassle-free for all of us! For you, that means we handle everything for you! For insurance companies and agents, that means streamlined invoicing and satisfied policyholders!
1 - Contact your agent/insurance company and make a claim. | 2. Tell them you want J and L Auto Glass to do the job for you! |
PLEASE NOTE* BY LAW, YOU DO NOT HAVE TO ACCEPT ANY OTHER GLASS COMPANY THEY MAY RECOMMEND or DEMAND YOU USE - THAT IS CALLED "STEERING" IT HAPPENS A LOT, AND IT IS AGAINST THE LAW! If you want to read up on this law the web is full of information on it. Especially a website called Independent Glass Association (iag.org) they created this really neat comic book to try to explain it. You will be asked a series of questions by them. Then they will contact us, and we will usually get on a three-way a call with you. Or we call you personally to schedule a time to come to you. We are then faxed and/or EDI a work order for you. We set up the appointment, provide the service, and collect your deductible if you have one. It's that simple! All of this enables us to do billing the same way, and that means less paperwork, or hassle for you, your agents and the networks. Ready to contact your insurance company now? Click on Quote Request to fill out the form and we will contact you as soon as possible with your quote. |